We noticed your recent payment attempt did not go through successfully. Don’t worry — this can happen for a variety of reasons, and we’re here to help you complete your purchase quickly and securely.
Educationry accepts all major Credit and Debit Cards from around the world, and transactions are processed through our encrypted and PCI-compliant payment gateways.
If your card payment was declined using Method 1 or Method 2, please review the possible reasons below and follow the secure PayPal option to complete your order smoothly.
Our Payment Methods
| Payment Option | Description | Accepted Cards/Currencies |
|---|---|---|
| Payment Method One | Pay directly using any Credit Card or Debit Card through our primary secure payment gateway. | Accepts all Visa, MasterCard, Amex, Discover, and international cards in any currency. |
| Payment Method Two | Alternate payment gateway for processing all major Credit/Debit Cards when Method 1 fails. | Accepts global cards and multiple currencies, supporting 3-D Secure (OTP authentication). |
Both gateways are SSL-secured, and your card details are never stored.
Why Your Payment Might Have Been Declined
Sometimes, banks or card issuers block transactions that look unusual, even when they are legitimate.
Below are the most common reasons why your payment may have failed:
1. Customer Bank Declined (Flagged as “Fraudulent”)
Your bank may have marked the transaction as suspicious — especially if:
- You are making an international purchase for the first time.
- Your billing address or IP location differs from your card’s registered country.
- The transaction pattern does not match your usual spending behavior.
Solution: Contact your bank and authorize the transaction, explaining that you are making a legitimate online payment to Educationry. Once approved, you can retry the transaction.
2. Non-3DS (Non-Secure) Card Declined
Most banks now only approve 3-D Secure (3DS) cards — where you receive an OTP to verify the payment.
If your card is not 3DS enabled, some banks automatically reject the transaction.
Solution:
- Try again using Payment Method Two, which may process non-3DS cards.
- If it still fails, move to the PayPal payment method below for instant confirmation.
3. OTP or CVV Verification Issues
Occasionally, payments fail due to:
- OTP not being delivered by your bank’s SMS/email service.
- Incorrect CVV or expiry date entered.
- Browser timeout before confirmation.
Solution: Double-check your card details, ensure mobile signal for OTP delivery, and try again on a stable connection.
4. Other Possible Reasons
- Card limit or daily international transaction limit exceeded.
- Insufficient funds or pre-authorization failure.
- Browser cookies blocking gateway redirect.
- Temporary server issue from the issuing bank or network.
Solution: Wait a few minutes, clear your browser cache, or use an alternate card or device.
Alternate & Reliable Option: Pay Securely via PayPal
If both card payment methods are declined, you can instantly complete your purchase via PayPal — the most secure and globally trusted payment platform.
How to Pay via PayPal
- Log in to your PayPal account (or create one at www.paypal.com).
- Send the total payment amount equivalent to your product price to:
Email ID: lc.paydesk@gmail.com - After sending payment, please email your transaction details to:
sales@educationry.com
Include the following details:- Transaction ID
- Payment amount
- Exam or product name purchased
- Your registered email ID
Once verified, our support team will manually confirm and activate your purchase within a few hours.
Your Security Is Our Priority
- All payment gateways are PCI-DSS compliant.
- We use SSL encryption to ensure your data stays secure.
- We never store or share your card or PayPal credentials.
- Transactions are handled by globally recognized financial institutions.
Need Help? Contact Our Billing Support
If you continue facing issues, our billing team will guide you step-by-step to complete your purchase safely.
Email: sales@educationry.com
Alternate PayPal ID: lc.paydesk@gmail.com
You can also attach a screenshot of your payment attempt or decline message — this helps us identify the cause faster and provide a resolution.
Important Notes
- Please avoid retrying the same card multiple times within a short duration — it may trigger security flags with your bank.
- Always ensure your name, billing address, and card details match your bank’s records.
- If using a corporate or prepaid card, confirm it supports international and online payments.
Complete Your Purchase Now – Hassle-Free
To ensure uninterrupted access to your exam or product:
- Retry using Payment Method Two, or
- Choose PayPal for instant, global approval and secure delivery confirmation.
Make your payment securely via PayPal today!