In This Course of [Pearson BTEC Level 1 Award in Principles of Customer Service [60153040] eLearning Course] This introductory course focuses on the fundamental concepts of customer service, including understanding customer needs, basic communication techniques, and problem-solving skills. Learners will explore the importance of customer satisfaction and how to handle customer complaints effectively. With practical exercises and role-playing activities, students will develop essential customer service skills that are transferable to various sectors. This course is ideal for individuals seeking entry-level positions in customer service roles, providing a stepping stone to further qualifications and offering a foundational understanding of customer service principles.
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Authorized Pearson BTEC Level 1 Award in Principles of Customer Service [60153040] Success Pathway Course – EDUCATIONRY
Original price was: $170.00.$126.00Current price is: $126.00.
[Comprehensive Exam Preparation] We provide complete sets of exam questions and answers carefully designed to mirror real exam formats.
[Detailed Explanations] Every answer is supported with full explanations to ensure deep understanding and concept clarity.
[Hands-On Lab Solutions] Practical lab-based solutions are included to reinforce applied learning and real-world scenarios.
[Complete Study Book] Structured and detailed study books that cover the entire syllabus with thorough content.
[Concise Study Guides] Easy-to-follow guides that summarize key points, ideal for quick revision and exam readiness.
[End-to-End Learning Experience] From initial study material to practice Q&A and lab solutions, we deliver everything needed for success.
[Trusted Quality] Developed by subject matter experts to maintain accuracy, relevance, and alignment with the exam requirements.
[Digital Delivery] All resources are delivered digitally for instant access and flexible study anytime, anywhere.
Availability: 200 in stock
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